Connect with our Product Support team
Providing an excellent customer experience
We empower our customers to succeed with our solution by providing unconditional support. We are not your ordinary helpdesk; we are a high-level support team equipped to handle customer cases from the simplest quick fixes to complex technical problems worldwide.
Our energetic team of allround technical specialists, with roots ranging from PLC-programming to IT network administration, is always ready to assist and share knowledge. With a deep understanding of IXON Cloud, we serve as the go-to-department for technical inquiries, working closely together with Marketing, Sales and R&D on a daily basis.
If you are a technical problem solver, passionate about delivering exceptional support and creating positive customer experiences, this is the team where your skills and enthusiasm can truly make a difference.
Connect with your Product Support role
As a Support Engineer you truly get the freedom to unravel customer issues independently. This autonomy is complemented by a team that's always available to assist, ensuring a positive outcome that brings joy to our customers.
IXON's working culture is casual whenever it can be, professional when it needs to be and in general there's sufficient room to act weird, be yourself and have fun at your job.
